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Sue Lodel, Twin Cities Marine, Awesome
mike m
#1 Print Post
Posted on 06/21/07 - 8:28 AM
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Joined: 09/30/06

As a relatively new owner of an 84 Montauk I have been doing little things to the boat but trying to keep things as original as posssible. I needed some parts and I seen Sue's name all over this website and sent her an email, same day reply. We exchanged another email and 1 phone call to place order. She was very helpful and a joy to talk to. I do not mean to go to overboard but most of todays customer service leaves much to desire. So to any forum reader out there that is need of assistance give Sue a try!!!!

MikeGrin

 
Jeff
#2 Print Post
Posted on 06/21/07 - 8:34 AM
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Posts: 1987
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Joined: 04/02/05

There is a good reason why they get SO MUCH business. Good Customer Service spreads word of mouth like wild fire.


1993 23' Walkaround Whaler Drive
 
DelawareDan
#3 Print Post
Posted on 06/21/07 - 8:58 AM
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I agree. Customer service Sue's style is all too rare these days. If you need nearly ANYTHING for a Whaler or many outboard motors, try Twin Cities Marine. At the top of our right-hand sidebar, they are listed in the Visit Our Sponsors window.

or:

Sue Lodel, Parts Dept. Mgr., "Boston Whaler "Master Dealer"
Twin Cities Marine, Inc
1600 12th Street
PO Box 126
Two Rivers, WI 54241-0126
Phone: (920) 793-2715
http://www.twincitiesmarine.com

 
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