Anyone have any luck contacting Bearing Buddy?
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Joe Kriz |
Posted on 07/14/10 - 1:14 PM
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I have tried sending Bearing Buddy an email using their address they list on their website.
http://www.bearingbuddy.com/contact.htmontact.htm
I have tried 3 times with no response in over 2 weeks...
I am certainly not impressed about not getting a reply from this type of business.
Has anyone else had any experience?
Edited by Joe Kriz on 07/14/10 - 1:16 PM |
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MW |
Posted on 07/14/10 - 2:58 PM
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I tried the phone # on their website, it says to leave a message and they will call back ? They close at 4pm edst
Matt |
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Joe Kriz |
Posted on 07/14/10 - 3:01 PM
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Why do they have an email address for a contact if they don't answer their emails?
I really don't want to call long distance if I don't have to.
I'm cheap....
Thanks for trying Matt
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CES |
Posted on 07/14/10 - 3:59 PM
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If you have a cell phone, it shouldn't cost much at all.
I've never had to contact Bearing Buddy. Mine are working well.
Cliff
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Joe Kriz |
Posted on 07/14/10 - 4:52 PM
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fishinliar,
What's a nickel?
CES,
What's a cell phone?
Bearing Buddy also sells other items of which I won't mention because I don't want to advertise any other products for them here at this time.
I don't think any of you would like it if I didn't reply to your email or Private Message... and I'm not selling anything...
I was trying to buy something from them but I guess I might look elsewhere...
Edited by Joe Kriz on 07/14/10 - 4:59 PM |
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thegage |
Posted on 07/14/10 - 5:33 PM
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It is incredibly annoying that companies list e-mail addresses then think it is OK to take days--if not weeks--to answer an e-mail. What's surprising is that it's not uncommon.
John K.
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Joe Kriz |
Posted on 07/14/10 - 6:25 PM
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I guess some companies may think they get too big for their britches and forget their roots.
I suppose many companies feel like the attachment below...
Joe Kriz attached the following image:
[114.99Kb]
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JohnnyCW |
Posted on 07/14/10 - 7:00 PM
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I'd rather contact a business via phone than email. I guess everyone has their preference. However they shouldn't have an email address listed as contact information if they don't monitor it regularly.
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Tig |
Posted on 07/14/10 - 7:53 PM
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I'm with you Joe. I love email because I send when I have a moment and the responder can do the same. If they are busy, I don't have to be on hold. If they can't answer my email in a reasonable amount of time, they can't have my business.
1995 Dauntless 15, Honda 50 |
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