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2018 280 Boston whaler outrage - Lounge
Dangriffin	#1  Posted on 01/13/20 - 6:54 PM
Member Posts: 1 Comments: 0 Joined: 01/13/20	Having a issue keeping the front lounge closed. It pops up all the time. Tried locking no success. While under warranty marine max said they adjusted several complaints but it’s never fixed. Trying to find a solution out of warranty now.
Weatherly	#2  Posted on 01/14/20 - 5:23 AM
Member Posts: 752 Comments: 4 Joined: 12/31/06	I recommend you contact Boston Whaler Customer Service directly and inform them your dealer was not able to fix the problem of the front lounge not fastening properly when your boat was still under warranty.
Phil T	#3  Posted on 01/14/20 - 6:04 AM
Administrator Personal Page Personal Album Project Albums Posts: 7043 Comments: 6 Joined: 03/26/05	Presume you are referring to the popup lounge as seen at the 3:00 mark of this video. https://www.boattest.com/review/bosto...80-outrage In this video I hear the distinctive sound of the latch to open and close. Two thoughts - Can you get inside and watch to see the latch mechanism engages? It could be an alignment issue. Also - Is it strut related? Use your phone and take a short video showing us the problem so we can diagnose. Upload and share the link. Contact me offline if you need tech assistance. Edited by Phil T on 01/14/20 - 6:12 AM 1992 Outrage 17 I 2019 E-TEC 90, Viper 17 2+ 2018 Load Rite Elite 18280096VT
Weatherly	#4  Posted on 01/16/20 - 1:37 PM
Member Posts: 752 Comments: 4 Joined: 12/31/06	It really is shameful to the Manufacturer that the owner of a 2018 Boston Whaler Outrage 280 boat that has an average retail value of almost $200,000. must ask elsewhere other than the manufacturing company - BOSTON WHALER, Inc., Edgewater, FL., how to fix an apparent quality control issue-defect on his brand new boat. Shame on the Marine Max dealership too for not fixing it right the first time. Edited by Weatherly on 01/16/20 - 1:45 PM
biggiefl	#5  Posted on 01/17/20 - 7:56 AM
Member Posts: 890 Comments: 4 Joined: 05/08/06	Why is a 2018 not still under warranty? If problem was previously addressed and not fixed, it is still under warranty for that problem(within reason). 24 Whalers so far....
Phil T	#6  Posted on 01/17/20 - 10:58 AM
Administrator Personal Page Personal Album Project Albums Posts: 7043 Comments: 6 Joined: 03/26/05	Recall it is 3 yrs from date of purchase. Hull warranty is separate. 1992 Outrage 17 I 2019 E-TEC 90, Viper 17 2+ 2018 Load Rite Elite 18280096VT
gchuba	#7  Posted on 01/17/20 - 11:11 AM
Member Posts: 1675 Comments: 0 Joined: 03/31/13	I whole hardheartedly agree with Weatherly's well said comments. It is truly shameful for both the dealer and parent company to not take an active stance/interest in addressing an ongoing issue. Then hide behind clauses and paperwork to free them of responsibility.