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Anyone have any luck contacting Bearing Buddy?
Joe Kriz
#1 Print Post
Posted on 07/14/10 - 1:14 PM
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I have tried sending Bearing Buddy an email using their address they list on their website.
http://www.bearingbuddy.com/contact.htmontact.htm

I have tried 3 times with no response in over 2 weeks...

I am certainly not impressed about not getting a reply from this type of business.

Has anyone else had any experience?


Edited by Joe Kriz on 07/14/10 - 1:16 PM
 
MW
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Posted on 07/14/10 - 2:58 PM
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I tried the phone # on their website, it says to leave a message and they will call back ? They close at 4pm edst


Matt
 
Joe Kriz
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Posted on 07/14/10 - 3:01 PM
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Why do they have an email address for a contact if they don't answer their emails?

I really don't want to call long distance if I don't have to.
I'm cheap....

Thanks for trying Matt

 
CES
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Posted on 07/14/10 - 3:59 PM
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If you have a cell phone, it shouldn't cost much at all.

I've never had to contact Bearing Buddy. Mine are working well.


Cliff
1966 13' Sport with a 1993 40hp Yamaha 2 Smoker
 
Joe Kriz
#5 Print Post
Posted on 07/14/10 - 4:52 PM
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fishinliar,
What's a nickel? Smile

CES,
What's a cell phone? Smile

Bearing Buddy also sells other items of which I won't mention because I don't want to advertise any other products for them here at this time.

I don't think any of you would like it if I didn't reply to your email or Private Message... and I'm not selling anything...
I was trying to buy something from them but I guess I might look elsewhere...


Edited by Joe Kriz on 07/14/10 - 4:59 PM
 
thegage
#6 Print Post
Posted on 07/14/10 - 5:33 PM
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It is incredibly annoying that companies list e-mail addresses then think it is OK to take days--if not weeks--to answer an e-mail. What's surprising is that it's not uncommon.

John K.

 
Joe Kriz
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Posted on 07/14/10 - 6:25 PM
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I guess some companies may think they get too big for their britches and forget their roots.

I suppose many companies feel like the attachment below...


Joe Kriz attached the following image:


[114.99Kb]
 
JohnnyCW
#8 Print Post
Posted on 07/14/10 - 7:00 PM
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I'd rather contact a business via phone than email. I guess everyone has their preference. However they shouldn't have an email address listed as contact information if they don't monitor it regularly.

 
Tig
#9 Print Post
Posted on 07/14/10 - 7:53 PM
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I'm with you Joe. I love email because I send when I have a moment and the responder can do the same. If they are busy, I don't have to be on hold. If they can't answer my email in a reasonable amount of time, they can't have my business.


1995 Dauntless 15, Honda 50
 
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