Order a new 2015/2016 90 ETEC or take a still considered new 2013 90 ETEC?
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tedious |
Posted on 11/05/15 - 5:52 AM
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Be sure to contact Evinrude corporate and let them know about your horrible customer service experience at this dealer. Stories like this are infuriating - the guy clearly just wanted to get rid of what he had in stock, and did not care a bit about whether your setup was correct. From your description of how these guys operate, it's unlikely this is the first time they have treated a customer badly.
If you are so inclined, you could precede that with a call to the general manager of the dealership. Many time the actual owner of a business does care about how you are treated, even though the employees do not.
Remember, if you let this go, they will continue to take advantage of people - if the person ahead of you had complained, maybe you'd have had a better experience!
Edited by tedious on 11/05/15 - 6:45 AM |
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gchuba |
Posted on 11/05/15 - 7:13 AM
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What is startling to me is the salesman quickly bringing the RPM's down during the test run. He probably knew it exceeded Etec specs (thanks Weatherly) and said all is fine. I would make special reference to that action by the dealer to Etec. Who knows.....with that test run and computer records you may have compromised the warranty through no fault of your own.
Garris
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MG56 |
Posted on 11/05/15 - 9:33 AM
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Why can't the OP just buy the prop off of Tedious, bring the boat back to the dealer and have the props swapped out and the engine set to the hole he wants? It's what he asked for from the beginning so it shouldn't be a problem. Return the dealer prop, never wanted it and it over revs.
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Phil T |
Posted on 11/05/15 - 1:03 PM
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Neil -
We are all supportive and feel for you. Don't beat yourself up. Part of the reason for our advice is we have learned our lessons. All is not doom and gloom.
You can get a different prop. Tedious or somewhere else.
You can raise the motor yourself with a wrench, caulk and a friend to steady it when the boat is on the trailer. It is easy to do and we can walk you through the steps. It took me 20 minutes.
Just out of curiosity, where are you? You don't show a location. You may want to update your profile. Members can give geographic based advice if we know where you are.
Aside: I absolutely love the mech saying "....He didnt care and said that he had been doing this for 20 years and he knew better." E-Tec's have only been available for something close to 10 years and are unique in their mounting requirements on Whalers.
Edited by Phil T on 11/05/15 - 1:06 PM |
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ursaminor |
Posted on 11/05/15 - 6:48 PM
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Neil, I lived part of this dream when we repowered back in 2012, came very close to a no sale when the service manager started acting like I was questioning his manhood when I requested the "Whaler Central" set up. The owner was standing behind me and must have given him the look as he calmed down and started listening. They installed the engine exactly as I requested and were blown away by the performance, they now refer to it as the rocket ship Whaler. Bottom line, people on here know their Whalers and how to set them up.
I just had my 3 year service and be aware that the maximum RPM shows up on the engine report. 5700 is WAY above the recommended range, that Solas prop is not correct for your boat. (The Stiletto acts more like a 17" pitch) Underpropping / overrevving the engine could cause warranty issues if you ever had a problem, its worth whatever the upcharge for the Viper 17 is relative to the value of the engine in the long run. I have the Stiletto 15 on mine and can hit 43 gps with a light load and yet still pull a 180 lb slalom skier out with 3 people in the boat so don't worry about loosing the hole shot. Boat is an absolute laugh riot by myself, wear that lanyard! Good luck.
1989 Montauk 17 / 2012 90 HP Evinrude E-TEC |
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NeilCarp |
Posted on 11/05/15 - 8:58 PM
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I was planning on taking the boat out with the wife and kids and doing some riding just to see how it runs with a full load.
If it gets close to 5500 with a full load, I will definitely call and set up a meeting with the manager. I asked for the 15 inch pitch Stiletto but they gave be the other prop in a 15 but it is apparently way off pitchwise compared to the Stiletto. I probably should have figured out that the Stiletto was no longer available and requested a different prop. What does the Turbo 1 cost and does it come with the hub all assembled?
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tedious |
Posted on 11/06/15 - 4:46 AM
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From a quick look at Amazon (search on "turbo 1 4.25 prop") it looks like the prop goes for about $285 new and the hubkit another $45 for a total of around $330. The hubkit does not come installed, but it's very easy - some dishwashing soap, a block of wood, and a hammer are all you need.
Tim
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NeilCarp |
Posted on 11/11/15 - 1:10 PM
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I had a chance today to run the boat and the initial results with the 15 Solas were confirmed. 36 mph at 5500 rpms with about a third the throttle left to go. I called the boat dealer and asked what he had because the 15 was not going to be acceptable. He called me back about 15 minutes later and said he had a 19. I pulled the boat out and drove to the dealer. The guy pulled out a very old looking Stilleto box. I am thinking uh oh but I did not say a word. Went and launched the boat again. This time my brother was there and the 2 of us set off. 6 gallons of gas and 2 people aboard 200 and 250 lbs respectively, I am the 200 to set things straight. Drum role... 5500 rpms 42 mph GPS. We rode around an hour or so but before calling it quits, I dropped him at the dock and tried it by myself. 5700 at 44 to 45. Extremely happy customer now.
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Phil T |
Posted on 11/13/15 - 2:23 PM
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While I think you are really close, over reving at 5700 running solo says you may be underpropped by one size in the current prop.
Then again, if you go out with 2 people, full fuel, and gear 75% of the time, you will be bingo.
Do you know which Stiletto you have (model and size)?
BTW, kuddo's for being insistent with the dealer. :)
Edited by Phil T on 11/13/15 - 2:24 PM |
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NeilCarp |
Posted on 11/14/15 - 4:21 PM
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Phil T wrote:
While I think you are really close, over reving at 5700 running solo says you may be underpropped by one size in the current prop.
Then again, if you go out with 2 people, full fuel, and gear 75% of the time, you will be bingo.
Do you know which Stiletto you have (model and size)?
BTW, kuddo's for being insistent with the dealer. :)
part number I think was 21319. I think because the boat is backed in to the garage and I cant see it but I think that is the number I remember.
BTW, I took the entire family out today. My wife, 2 teenage sons, and my 8 yo daughter. 2 6 gallons tanks of gas and an ice chest with food and drinks. Boat has 2 deep cell batteries and a transom mount trolling motor. It still got to 5500 rpms but topped out at 40 mph.
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Phil T |
Posted on 11/15/15 - 10:13 AM
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In case others want to know the prop is a Stiletto Advantage I prop as shown here:
http://boatpropellers.iboats.com/Stil...ers/21319/
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NeilCarp |
Posted on 11/15/15 - 11:21 AM
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I did verify that is the correct part number, 21319. I am very satisfied with the prop even though it will turn 5700 rpms empty with 1 person. I plan on adding a third battery and a 24v bow mount trolling motor eventually so I figure normal running weight for a typical fishing trip will have it maxing out at below 5500 at 40 mph or so. For my boat, this prop is perfect. I posted a video on Youtube. https://www.youtube.com/watch?v=AdLjV...e=youtu.be
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Weatherly |
Posted on 11/20/15 - 6:33 AM
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Neil: I recommend you familiarize yourself with the E-Tec 90 inline specifications and operation before installing a trolling motor and additional batteries. The E-Tec 90 with stratified combustion is a smooth, quiet, efficient motor designed to troll. The motor also provides nearly twice the amperage of any other outboard on the market today - 81 amps - so additional batteries to power accessories is, in most cases, not needed.
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NeilCarp |
Posted on 11/22/15 - 2:00 PM
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Weatherly wrote:
Neil: I recommend you familiarize yourself with the E-Tec 90 inline specifications and operation before installing a trolling motor and additional batteries. The E-Tec 90 with stratified combustion is a smooth, quiet, efficient motor designed to troll. The motor also provides nearly twice the amperage of any other outboard on the market today - 81 amps - so additional batteries to power accessories is, in most cases, not needed.
I dont think any outboard motor could replace a bow mounted trolling motor for fishing shorelines and marsh for reds.
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