Whaler Central - Boston Whaler Boat Information and Photos

Posted by Joe Bauer on 10/18/09 - 5:37 PM

All,

I don't know how many of you folks have contacted Sue at Twin Cities Marine for help with Whaler parts and the like, but from my perspective, she is one of the most genuinely helpful and pleasant people I know. No matter the question or issue, she has the info and will suggest alternatives if an original part is no longer available from Whaler.

I have had numerous conversations with her regarding my restoration project, from small special sized fasteners to large, complex parts. Each time, she has been a gold mine of Whaler knowledge and experience. If our conversation gets too complicated regarding a part description, within seconds she sends a .pdf or other file with the original Whaler diagram to help clarify the issue.

Without her able assistance, I believe that many of us would have a much tougher time locating parts for our older Whalers.

In all, just a great lady and real asset to our total effort. Twin Cities Marine will continue to get my business based on the service received from her.

Twin Cities Marine prices are very competitive as well, lower than a local dealer in my region...by far.

Edited by Tom W Clark on 10/18/09 - 5:49 PM

Posted by Tom W Clark on 10/18/09 - 5:50 PM

Joe,

I agree...wholeheartedly.

Posted by Bake on 10/18/09 - 5:54 PM

SUE ROCKS !!!!!!!!!!!!

Posted by VW Whaler on 10/18/09 - 6:26 PM

The best!

Posted by kamie on 10/18/09 - 7:04 PM

sue should have a fan club, I would join

Posted by Guts on 10/18/09 - 7:05 PM

I have been buying my stuff from Sue at Twin Cities Marine.. I have a dealer here in San Diego (18 miles very close) but I like dealing with Sue...

Posted by sraab928 on 10/19/09 - 3:37 AM

Sue is the best! I have dealt with her several times and have been very impressed. This last time she gave me several other dealers to call to look for new old stock of a part. When I called them mentioning her by name they all raved about her too. That's truly a compliment in my book.

Posted by CES on 10/19/09 - 5:04 AM

I have dealt with her one time on the phone and she was incredibly nice and helpful.

Posted by NauticalLumber on 10/19/09 - 5:27 AM

Sue is Awesome!
Lets hear it for Sue...hip hip......

Mike

Posted by kamie on 10/19/09 - 5:29 AM

#10

Cliff,
if you have only had the pleasure of dealing with Sue once, then you need to order more whaler parts. Your missing a lot.

Posted by CES on 10/19/09 - 5:46 AM

#11

LOL kamie....I guess you're right. Thing is......my boat is pretty much set and I really don't need anything. However when I move up to a 17' Montauk, I'll be whistling a different note.

Posted by duf on 10/19/09 - 2:51 PM

#12

Wait till you move up to a 22 Cliff!! :)

Duf

Posted by WhalerDan on 10/19/09 - 2:52 PM

#13

Everybody loves Sue!

Posted by Joe Kriz on 10/19/09 - 3:01 PM

#14

She is the nicest and most knowledgeable Boston Whaler parts person I have ever had the privilege of talking with.

Posted by kamie on 10/19/09 - 3:13 PM

#15

Cliff,
you should get some practice now. I will send you my wish list and my shipping address although Sue already has it, and you can call Sue and order parts for me.

Posted by Yiddil on 10/19/09 - 5:13 PM

#16

She is the best kind of person I know....has tracked down lots of stuff for me:)))

Posted by zotcha on 10/19/09 - 6:09 PM

#17

I had the pleasure of working with Sue while purchasing a rubrail for my 1988 classic 15. What an asset!

During my 15 refits I seem to have lost the threaded and knurled nut for my stern light. Would this be a ridiculous request for Sue@TwinCitiesMarine? Hate to buy a complete set for just the nut. Thanks. zot.

Posted by CES on 10/19/09 - 6:29 PM

#18

Duf, yep....I do see larger Whalers for my family in the future.....and Kamie, I have PLENTY of 'sperience ordering stuff.....lol. Thank you for the kind offer of letting me help you out though. Lol.

Posted by Joe Kriz on 10/19/09 - 6:30 PM

#19

zotcha,

I wouldn't be surprised if she has odds and ends. Give her a call.

She even has original new and used parts that are so old that some of them may need re-chroming... I'm serious.... and she prices them accordingly...

Hey, when anyone calls her, tell them you saw this here at WhalerCentral as she one of our sponsors...

Posted by ioptfm on 10/19/09 - 7:38 PM

#20

Class act all the way!

Posted by dauntless-n-miami on 10/20/09 - 6:40 PM

#21

I've had the great fortune as well to have had nice conversation with Sue about just anything and order boat parts to. Sue is a wonderful and helpful friend to have. Times have gotten a little rough at Twin Cities Marine with the current economy she tells me, so let's give her our support and business Whaler fans...she's earned it.

Posted by Guts on 10/20/09 - 10:09 PM

#22

And I think Sue likes to fish Too. I remember seeing a picture of her some where on this forum.

Posted by CES on 10/21/09 - 3:02 AM

#23

I remember seeing a picture of Janis from Magic Brush holding a largemouth bass. I don't remember seeing Sue holdng a fish.

Posted by Guts on 10/21/09 - 9:57 AM

#24

CES I think You Are Right ... My Mistake Please Excuse Me.

Guts/AKA/Kim

Posted by seapeep1111 on 10/27/09 - 5:46 PM

#25

Sue is really cool and one of the best!