Thread subject: Whaler Central - Boston Whaler Boat Information and Photos :: specialty marine

Posted by Brad37 on 05/24/08 - 8:27 AM
#1

just gotta let the world know...i ordered a bow cushion from specialtymarine.com

first the product is EXCELLENT..also it got damaged enroute, dt no fault of specialtymarine i thought i would have a very long and arduous attempt at filing a claim with the shipping company...i emailed specialtymarine if they could maybe suggest a way to repair the damaged caused by the shipping company ....now i live in Canada they are in California, they have offered to ship me anew cover for the bow cushion at their expense just to make things right,.....hey guys this company is TOP NOTCH....they now have a customer for life...

Edited by Brad37 on 05/24/08 - 10:18 AM

Posted by John Fyke on 05/24/08 - 9:08 AM
#2

Good to know. There are quite a few people on WC that have purchased from Specialty Marine and have been quite satisfied.

Posted by Bake on 05/26/08 - 2:08 PM
#3

I just had a good experance with them also. I bought a stainless bow light assembly from him. sitting on top of my tool box I knocked one of the chocks to the ground. I did not search for it, at the time my hands were on another task. long story short I lost one of the chocks in my garage. I e mailed speciality and ask about buying a replacement. he replyed he thought he had a old one and would ship it out. I recived the part today and though it has a nick or two, I can polish it out and he did not charge for the part or shipping cost.

Posted by kitty on 05/26/08 - 8:28 PM
#4

i bought a ton of stuff from them, and i gotta admit its a great deal. mahogany for a fifteen, cushions, rail. the products were very good, despite the finger prints in the mahogany varnish, but im fixin that. eric was always there to answer the e-mail. i would go back and buy again.

Posted by Grady95 on 05/27/08 - 10:27 AM
#5

I bought rail stantions from them for my Montauk resto. They were reasonably priced, the quality was consistent and quite satisfactory, the shipping was prompt. I too am pleased with the company and wish to add my recommendation to the growing list.
Grady

Posted by elmroc on 05/29/08 - 1:20 PM
#6

I bought some items from them as well, last fall, and nice quality.

Only problem is, i wantg to now install them, and there are parts missing, and no instruicions, or diagram, or anything on how/where to install.

Does anyone have a phone number for them?
They do not list one on their website.

Posted by CapnJs on 05/29/08 - 5:18 PM
#7

I never had a phone number for him but he always responded quickly to my emails.

Jack