Whaler Central - Boston Whaler Boat Information and Photos

Posted by PBadrock on 05/21/12 - 7:14 AM

Anyone else have any experience ordering anything from nautical Lumber (site sponsor)??

I ordered outrage console doors about 2 and a half months ago. $630 out of my account, and 70+ days later, no doors, and no answer when I try to call. I have left several messages for them, no return of call. Has anyone else had issues with them? That is a good amount of money to be putting into two console doors, and I would have thought that 10 weeks was more than enough time to produce them. (since they told me 6 weeks when I ordered them).

Any insight would be appreicated. Does anyone know a better number to call? One is disconnected, the other goes to a machine. It seems like the only time I have had someone answer was when I gave them my money. Since then, no answer.

Posted by Tom W Clark on 05/21/12 - 7:30 AM

That's outrageous. Mike at Nautical Lumber should respond to you and explain why he has not delivered the parts you have already paid for and either deliver them or return your money.

I had a very bad experience with Mike myself, so I am not hopeful for you. His product may be good, but his communication skills are atrocious. Have you tired email?

Mike Stennett, Nautical Lumber: 586-463-4505

[mail]mike@nauticallumber.com[/mail]

Edited by Tom W Clark on 05/21/12 - 7:33 AM

Posted by PBadrock on 05/21/12 - 7:32 AM

I do not have an email address for him. Do you happen to have one?

I did not want to just blow him out of he water without confirmation that my thoughts were not crazy. In light of your info, I am glad to know that I am not crazy for being frustrated with the progress here. $630 is a lot of money, and 10 weeks is a lot of time to be without it and without the product. Not to mention my outrage looks really weird on the water with no doors whatsoever...