Whaler Central - Boston Whaler Boat Information and Photos

Posted by Joe Kriz on 07/14/10 - 1:14 PM

I have tried sending Bearing Buddy an email using their address they list on their website.
http://www.bearingbuddy.com/contact.htmontact.htm

I have tried 3 times with no response in over 2 weeks...

I am certainly not impressed about not getting a reply from this type of business.

Has anyone else had any experience?

Edited by Joe Kriz on 07/14/10 - 1:16 PM

Posted by MW on 07/14/10 - 2:58 PM

I tried the phone # on their website, it says to leave a message and they will call back ? They close at 4pm edst

Posted by Joe Kriz on 07/14/10 - 3:01 PM

Why do they have an email address for a contact if they don't answer their emails?

I really don't want to call long distance if I don't have to.
I'm cheap....

Thanks for trying Matt

Posted by CES on 07/14/10 - 3:59 PM

If you have a cell phone, it shouldn't cost much at all.

I've never had to contact Bearing Buddy. Mine are working well.

Posted by Joe Kriz on 07/14/10 - 4:52 PM

fishinliar,
What's a nickel? :)

CES,
What's a cell phone? :)

Bearing Buddy also sells other items of which I won't mention because I don't want to advertise any other products for them here at this time.

I don't think any of you would like it if I didn't reply to your email or Private Message... and I'm not selling anything...
I was trying to buy something from them but I guess I might look elsewhere...

Edited by Joe Kriz on 07/14/10 - 4:59 PM

Posted by thegage on 07/14/10 - 5:33 PM

It is incredibly annoying that companies list e-mail addresses then think it is OK to take days--if not weeks--to answer an e-mail. What's surprising is that it's not uncommon.

John K.

Posted by Joe Kriz on 07/14/10 - 6:25 PM

I guess some companies may think they get too big for their britches and forget their roots.

I suppose many companies feel like the attachment below...

Posted by JohnnyCW on 07/14/10 - 7:00 PM

I'd rather contact a business via phone than email. I guess everyone has their preference. However they shouldn't have an email address listed as contact information if they don't monitor it regularly.

Posted by Tig on 07/14/10 - 7:53 PM

I'm with you Joe. I love email because I send when I have a moment and the responder can do the same. If they are busy, I don't have to be on hold. If they can't answer my email in a reasonable amount of time, they can't have my business.