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Sue @Twin Cities Marine
Joe Bauer
#1 Print Post
Posted on 10/18/09 - 5:37 PM
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All,

I don't know how many of you folks have contacted Sue at Twin Cities Marine for help with Whaler parts and the like, but from my perspective, she is one of the most genuinely helpful and pleasant people I know. No matter the question or issue, she has the info and will suggest alternatives if an original part is no longer available from Whaler.

I have had numerous conversations with her regarding my restoration project, from small special sized fasteners to large, complex parts. Each time, she has been a gold mine of Whaler knowledge and experience. If our conversation gets too complicated regarding a part description, within seconds she sends a .pdf or other file with the original Whaler diagram to help clarify the issue.

Without her able assistance, I believe that many of us would have a much tougher time locating parts for our older Whalers.

In all, just a great lady and real asset to our total effort. Twin Cities Marine will continue to get my business based on the service received from her.

Twin Cities Marine prices are very competitive as well, lower than a local dealer in my region...by far.


Edited by Tom W Clark on 10/18/09 - 5:49 PM
 
Tom W Clark
#2 Print Post
Posted on 10/18/09 - 5:50 PM
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Joe,

I agree...wholeheartedly.

 
Bake
#3 Print Post
Posted on 10/18/09 - 5:54 PM
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SUE ROCKS !!!!!!!!!!!!

 
VW Whaler
#4 Print Post
Posted on 10/18/09 - 6:26 PM
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The best!


1968 13 ft whaler
Erick
 
kamie
#5 Print Post
Posted on 10/18/09 - 7:04 PM
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sue should have a fan club, I would join

 
Guts
#6 Print Post
Posted on 10/18/09 - 7:05 PM
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I have been buying my stuff from Sue at Twin Cities Marine.. I have a dealer here in San Diego (18 miles very close) but I like dealing with Sue...

 
sraab928
#7 Print Post
Posted on 10/19/09 - 3:37 AM
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Sue is the best! I have dealt with her several times and have been very impressed. This last time she gave me several other dealers to call to look for new old stock of a part. When I called them mentioning her by name they all raved about her too. That's truly a compliment in my book.



Scott
1974 21' Revenge w Mercury 200 ProXS V8
 
CES
#8 Print Post
Posted on 10/19/09 - 5:04 AM
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I have dealt with her one time on the phone and she was incredibly nice and helpful.


Cliff
1966 13' Sport with a 1993 40hp Yamaha 2 Smoker
 
NauticalLumber
#9 Print Post
Posted on 10/19/09 - 5:27 AM
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Sue is Awesome!
Lets hear it for Sue...hip hip......

Mike

 
kamie
#10 Print Post
Posted on 10/19/09 - 5:29 AM
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Cliff,
if you have only had the pleasure of dealing with Sue once, then you need to order more whaler parts. Your missing a lot.


 
CES
#11 Print Post
Posted on 10/19/09 - 5:46 AM
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LOL kamie....I guess you're right. Thing is......my boat is pretty much set and I really don't need anything. However when I move up to a 17' Montauk, I'll be whistling a different note.


Cliff
1966 13' Sport with a 1993 40hp Yamaha 2 Smoker
 
duf
#12 Print Post
Posted on 10/19/09 - 2:51 PM
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Wait till you move up to a 22 Cliff!! Smile

Duf

 
WhalerDan
#13 Print Post
Posted on 10/19/09 - 2:52 PM
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Everybody loves Sue!

 
Joe Kriz
#14 Print Post
Posted on 10/19/09 - 3:01 PM
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She is the nicest and most knowledgeable Boston Whaler parts person I have ever had the privilege of talking with.



 
kamie
#15 Print Post
Posted on 10/19/09 - 3:13 PM
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Cliff,
you should get some practice now. I will send you my wish list and my shipping address although Sue already has it, and you can call Sue and order parts for me.


 
Yiddil
#16 Print Post
Posted on 10/19/09 - 5:13 PM
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She is the best kind of person I know....has tracked down lots of stuff for meSmile))


Henry AKA THE YIDDIL
 
zotcha
#17 Print Post
Posted on 10/19/09 - 6:09 PM
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I had the pleasure of working with Sue while purchasing a rubrail for my 1988 classic 15. What an asset!

During my 15 refits I seem to have lost the threaded and knurled nut for my stern light. Would this be a ridiculous request for Sue@TwinCitiesMarine? Hate to buy a complete set for just the nut. Thanks. zot.

 
CES
#18 Print Post
Posted on 10/19/09 - 6:29 PM
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Duf, yep....I do see larger Whalers for my family in the future.....and Kamie, I have PLENTY of 'sperience ordering stuff.....lol. Thank you for the kind offer of letting me help you out though. Lol.


Cliff
1966 13' Sport with a 1993 40hp Yamaha 2 Smoker
 
Joe Kriz
#19 Print Post
Posted on 10/19/09 - 6:30 PM
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zotcha,

I wouldn't be surprised if she has odds and ends. Give her a call.

She even has original new and used parts that are so old that some of them may need re-chroming... I'm serious.... and she prices them accordingly...

Hey, when anyone calls her, tell them you saw this here at WhalerCentral as she one of our sponsors...

 
ioptfm
#20 Print Post
Posted on 10/19/09 - 7:38 PM
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Class act all the way!


Tom
1979 Sport 15'
 
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