siegrist wrote:
I read several reviews on here about Mike and Nautical Lumber before I placed my order in very early April. I was promised 4-6 weeks until delivery and now I cant get a call back from him. It seems that past customers have experienced similar treatment, but not all. I did receive a call back from him in early May, at which point he told me it was in getting painted. I'm not sure if that was truthful or just meant to pacify me.

I understand that he changed names and locations (which is truthfully making me a little more suspicious), but it seems pretty unacceptable to just get ignored after forking over a few thousand dollars for a product with a defined timeline.

Any thoughts how I should handle this from here? I don't want to go the chargeback route with the CC company (and I'm certain as a vendor that he doesn't), but at what point is that how this should be handled?

Thoughts?