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Just wanted to give a personal "Shout Out" for our friend Sue at Twin Cities Marine (One of the Sponsors on this Site).

Last year I called her to get info on a new Rub Rail Kit for my 1972 13'. Mind you only one phone conversation. When I called today, as soon as I gave her my name she began to tell me that we spoke on February 18th last year at 9:30 a.m. and she told me what boat I had and exactly what we had talked about. (Sue keeps a data base of her customers and potential customers with all pertinent information, WOW.) She has a wealth of knowledge and an abundance of personality that leaves you saying, "This is what our nation needs to come back to in customer service!" She helped me with my Run Rail Kit order and also mentioned something else we had talked about and I added that to my order and saved some more money.

I had read on here how folks have sang her accolades, but I had not had the privilege of the "SUE EXPERIENCE". She by far is the best customer service/sales personnel that I can remember ever working with.